Samsung Electronics, which is already reeling from a global recall of its Note 7 smartphones, said it would recall about 2.8 million of its top-load washing machines in the United States to address safety concerns.
According to the complaints filed with the CPSC, the problem seems to occur during the spin cycle when some machines suddenly and sometimes violently break apart. In a statement, the agency said it is “actively and cooperatively working with Samsung to address safety issues.”
Samsung said that “in rare cases, affected units may experience abnormal vibrations that could pose a risk of personal injury or property damage when washing bedding, bulky, or water-resistant items.” The manufacturer’s statement goes on to recommend that consumers with the affected models use the lower-speed delicate cycle when washing the aforementioned items. According to Samsung, there have been no reported incidents when using the delicate cycle.
The top of the washing machines can unexpectedly detach from the chassis during use, posing a risk of injury from impact, the U.S. Consumer Product Safety Commission said in a statement on Friday.
The machines being recalled were manufactured between March 2011 and November 2016.
Samsung received nine related reports of injuries, including a broken jaw, injured shoulder and other fall-related injuries.